Our Commitment to Privacy
We respect the privacy of your personal information. We do not sell or rent individual identification information collected during your use of our website without your permission.
The Information We Collect
We collect, process, and store various types of information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household (“Personal Information”). Personal Information may include: your name, email addresses, postal addresses, postal codes, user Internet Protocol (IP) addresses, social security/insurance number, driver’s license number, prior addresses, monthly rent paid at prior residences, employers, job titles, income, telephone numbers, credit card or debit card information, bank account information and routing numbers, date of birth, gender, age, marital status, user name and password (if registered user of this site), emergency contact information, pet information, vehicle information, including license plate numbers, and other information either desirable or necessary to provide quality services to our residents and visitors. Additionally, we may collect information about you such as your use of the site and communication preferences.
How We Use Collected Information
We do not sell or rent the Personal Information of individual users. Generally, we use collected Personal Information for its intended purpose. We may disclose Personal Information such as name, address, telephone number and email address, and the specifics of a reservation, with the third party that operates the website from which the user accessed or linked to our website to submit an apartment reservation request. We may disclose collected Personal Information to third parties to: comply with legal obligations; where, in our good faith determination, applicable law requires; to detect and protect against fraud, or verify the identity of parties; respond to technical or security vulnerabilities; respond to an emergency; to provide requested services available on our website, such as scheduling, answering inquiries, and processing requests and/or provided information; or otherwise as necessary to protect the rights, property, safety, or security of our business, third parties, visitors, site users or the public.
Additionally, we may use automatically gathered general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, etc., to determine how our customers use our website so we can improve our website. This data is used in the aggregate without reference to your individual name, e-mail address, home address, or telephone number. We may provide this statistical information to third parties, but when we do so we do not provide your name, email address, home address, or telephone number without your permission. We use your individual identification information to act on and improve our outreach, to statistically analyze site usage, to improve our content, and to customize our site’s content, layout, and services.
Further, we, or our authorized agents, may on occasion contact users of our website directly in order to provide support or conduct research for the purpose of improving the website and/or services provided. We reserve the right to revise, amend, or modify this policy at any time and in any manner.
We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as e-mail alerts and news updates. You can opt-out of receiving this information by emailing us. We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience, or requests which we may use to customize our service to you.
We use your IP address to help diagnose problems with our server, to manage our website, and to enhance our site based on the usage pattern data we receive.
We implement and maintain reasonable security safeguards, procedures, and practices to prevent unauthorized access, maintain data accuracy, and ensure correct use of information.
Whenever you disclose personal information online, that information can be collected and used by others and no such data transmission can be guaranteed to be completely secure. As a result, while we try to protect your personal information, we cannot and do not guarantee the security of any information you transmit to us, and you do so at your own risk.
Changes to Our Policy
Personal Information of Minors
We may collect Personal Information of minors that is provided by parents or guardians in connection with the application and rental of a unit, or other provision of property management services. We do not sell or rent Personal Information of minors.
This site is not intended for children. We do not knowingly solicit or collect personal information on this site from children under the age of 13. If we learn that a child under the age of 13 has submitted personally identifiable information to us through the site, we will take reasonable measures to delete such information from our records and not use such information for any purpose (except where necessary to protect the safety of the child or others, as may be required by law).
Updated October 2020